Login problems. Scroll down to the bottom

FAQ

Is it free to use Danish Family Search?

Yes, it is free and will remain so. It is a requirement from the Danish State archive that data is freely available. However, for records after 1908, you must be logged in and have acknowledged that data is only used for private use before you can view the recorded names. A paid Membership is also available at Danish Family Search, and that is for unlimited access to the Family Database or automatic emails when saved searches find new records.

Do you have permission from the Danish State Archive to use the data?

Yes, we have a written permission from the Danish State Archive to use the data.

I have found an error in the transcribed data, what do I do?

 We distinguish between interpretation errors and data entry errors. If the churchbooks are transcribed correctly we can make a correction to the search fields. If it's an interpretation error we would like to correct. If the data is transcribed at the Danish State Archive we recommend they are also contacted.

I can't open the original pages?

Click the bottom "open image file" this will force the system to pick up a new version of the image. If that doesn't work please make an error report via the system or send us an email. 

I cannot see the entered names.It shows*** Log in to view this name ***

This could be due to several things.

1) You must have a member account, and you must be logged in.

2) You must accept the Personal Data Act.Go to Menu --> User --> My Details --> in the left column: The Personal Data Act.

Read, understand and accept.

Logout and login again.

Now you can see everything.

Tired of advertisements on DFS ?

You can become a paying member. As a paying member, you do not receive ads on DFS.

I have to log in to Danish Family Search all the time

When you log in, you can click the small box with "Remember login details on this computer". 

Your browser will remember your login and password.

I have a new e-mail address. How do I change my email address?

How to change your personal information, including your email address.

First, log in to Danishfamilysearch with your old email address.

Select User and My Details.

At the left: Select User Profile.

Change your e-mail address to the new one.

Click Save  (or Gem)  to save the information.

Logout from DFS

Login to DFS with your new e-mail address (full e-mail@address.xx)

That's it.

Login problems

The explanation is that before you log in to DFS, you are anonymous to DFS.

That's why there are advertisements. These advertisements block the login image. 

Nothing happens when I click on the red Login button ( 1 )

Here is a solution, a work-a-round.

Press the small icon (2) in front of https://www.danishfamilysearch but ONLY ONCE

Now it will be abel to press Login ( 1 ) 

If there will popup an advertisement that appears, close it. For example:

Now you can press Login ( 1 ) and you are in.

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Note that the icon at ( 2 ) can have multiple appearances.

The one shown is from Microsoft Edge.

In Google Chrome it looks like this:

and in Firefox it looks like this:

There are more than 48 different browsers, but the icon has the same function.