We receive a large number of emails every day, we do try and reply but due to time constraints we sometimes don't get through all.
In order to help you, we kindly ask that you provide us with a link to the page you have question about or technical problems with.
If you need help finding your ancestors please use our
. Alternatively you can also get help from the Facebook group
If you instead of names see '*** Log in to view this name ***' or '*** Name cannot be displayed ***', then read more here
Have you forgotten your pasword, you can get a new one by clicking here
If you have a problem with the website or your user account, you can write to us on
If you find errors in the transcription, please use the system to make and error report.
In order to make an error report you will need a user account. It is free and can be done here
Danish Family Search